| | EN


Unlike other food industry, breakfast shop always serve you an extra taste, that is so called hospitality which make you just like eating breakfast at home. We also found that both headquarter and franchisee are obsessed with their food quality. However they did much more powerless when it come to the service quality because the existing gaps of their services value chain. Hence, the main goal of this service design project is to help headquarter and franchisee to deliver their service to their customer properly and stably.