UiGathering 2011 十一月講稿(by Lex Wang)

服務設計

接替前一講稿分享,在此同時補上遊石設計

汪建鈞

顧問(lex wang),於uigathering 2012 nov. 所準備的講稿:「你所設計的是產品?還是服務?」~ service design: building service-oriented business。一鏡到底,一次夠足。

service design : towards a service-oriented business

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