Service

UXI provides comprehensive design services, including insight research, strategy design, innovative facilitation, experience design, service design, and interaction design, etc. We are experts in translating requirements into complete design solutions based on contextual explorations and observations.

  1. Insight Research Insight Research

    Insight Research

  2. Design Strategy Design Strategy

    Design Strategy

  3. Innovation Facilitation Innovation Facilitation

    Innovation Facilitation

  4. UX Design UX Design

    UX Design

  5. Service Design Service Design

    Service Design

  6. Interaction Design Interaction Design

    Interaction Design

  1. Insight Research

    At UXI Design, we delve deeply into user behaviors and their life context to understand how they feel about a product or service and to generate best solutions accordingly.

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  2. Design Strategy

    UXI facilitates companies to understand the market trend and clarifies the pain points. We put the user at the core and orchestrate with business goal to plan high level design strategies.

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  3. Innovation Facilitation

    Through brainstorming in innovation workshop, we can deepen, expand, and refine given design concepts to guide business and to innovate new products, service, experiences, and best business models.

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  4. Experience Design

    UXI knows the value of experience design. We took the initiative to develop a design solution for service design fields such as product interface, service, and activities. Not only it can effectively enhance overall value and user satisfaction, but also create consistent user experience successfully.

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  5. Service Design

    By using comprehensive innovation thinking to review the ecosystem of product and service, UXI can help companies to figure out the business requirements and problems. We provide innovative service design to enhance overall service value and offer user the meaningful service experience.

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  6. Interaction Design

    To ensure the best interaction and communication between users and products, UXI integrate various interdisciplinary professionals from user experience design, visual design, and human factors engineering, etc. to provide the best interaction design.

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Design Process

01Research of Current Status
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  1. Resource Inventory
  2. Stakeholder Analysis
  3. Competitor Analysis
  4. Trend Analysis
  5. Industry Analysis
  6. Customer Need Research
  7. Customer Behavior Research
  8. Consumer Experience Research
  9. Usability Research
  10. Website Traffic Analysis
02Opportunity Hypothesis
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  1. Analysis of Customer Need
  2. Analysis of Customer Behavior
  3. Analysis of Brand Touchpoint
  4. Analysis of Consumer Experience
  5. Analysis of Customer Journey
  6. Analysis of Most Valuable Customer
  7. Analysis of Competitive Advantage
  8. Analysis of Market Size
  9. Analysis of Market Opportunity
03Strategy Development
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  1. Concept Innovation
  2. Scenario Planning
  3. Brand and Image Strategy
  4. Product Commercialization
04Design Verification
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  1. Process Planning
  2. Information Architecture
  3. Functional Specification

Design Process

01Research and Discovering
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  1. Scope Definition
  2. Resource Inventory
  3. Stakeholder Analysis
  4. Competitive Analysis
  5. Customer Need Research
  6. Customer Behavior Research
  7. Usability Research
  8. Satisfaction Research
  9. Website Traffic Analysis
02Opportunity Hypothesis
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  1. Analysis of Customer Need
  2. Analysis of Customer Behavior
  3. Analysis of Consumer Experience
03Strategy Development
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  1. Problem and Obstacle Analysis
  2. Positioning Strategy
  3. Feasibility Assessment
  4. Functional Specification
04Design Verification
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  1. Information Architecture Design
  2. UX/UI Design
  3. Usability Test
  4. Customer Satisfaction Test
  5. Design Guideline

Design Process

01Research and Discovering
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  1. Field Observation
  2. Industry Trend
  3. Stakeholder Analysis
  4. Competitive Analysis
  5. Customer Need Research
  6. Customer Behavior Research
02Opportunity Hypothesis
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  1. Analysis of Customer Need
  2. Analysis of Customer Behavior
  3. Analysis of Consumer Journey
  4. Innovative Concept Thinking
  5. Scenario Planning
03Strategy Development
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  1. Concept Innovation
  2. Scenario Planning
  3. Brand and Image Strategy
  4. Product Commercialization
04Design Verification
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  1. Process Planning
  2. Information Architecture
  3. Functional Specification

Design Process

01Research and Discovering
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  1. Contextual Inquiry
  2. Discovering Need
  3. Brainstorming and Creative Workshop
  4. Participatory Design
02Concept Generation
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  1. Concept Innovation
  2. Scenario Planning
  3. Brand and Image Strategy
  4. Product Commercialization
03Prototype Planning
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  1. Process Planning
  2. Information Architecture
  3. Prototyping
  4. Rapid Prototyping
04Design and Development
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  1. Visual Design Proposal
  2. Layout Planning and Design
  3. Graphic and Icon Design
  4. Design Guideline
05Test and Evaluation
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  1. Usability Test
  2. Heuristics Evaluation
  3. Design Revise
06System Integration
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  1. Front-End Integration (HTML, CSS and JavaScript)
  2. Responsive Web Integration
  3. Validation Test on Different Platform

Design Process

01Research and Discovering
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  1. Field Observation and Interview
  2. Resource Inventory
  3. Industry Trend
  4. Stakeholder Analysis
  5. Competitive Analysis
  6. Customer Need Research
  7. Customer Behavior Research
02Opportunity Hypothesis
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  1. Analysis of Customer Need
  2. Analysis of Customer Behavior
  3. Analysis of Consumer Journey
  4. Innovative Concept Thinking
  5. Scenario Planning
03Strategy Development
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  1. Positioning Strategy Planning
  2. Service Process Planning
04Design Verification
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  1. Flow Design
  2. Index Design

Design Process

01Research and Discovering
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  1. Contextual Inquiry
  2. Discovering Need
  3. Brainstorming and Creative Workshop
  4. Creation with User
02Concept Generation
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  1. Concept Innovation
  2. Scenario Planning
  3. Brand and Image Strategy
  4. Product Commercialization
03Prototype Planning
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  1. Process Planning
  2. Information Architecture
  3. Prototyping
  4. Rapid Prototyping
04Design and Development
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  1. Visual Design Proposal
  2. Layout Planning and Design
  3. Graphic and Icon Design
  4. Design Guideline
05Test and Evaluation
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  1. Usability Test
  2. Heuristics Evaluation
  3. Design Revise
06System Integration
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  1. Front-End Integration (HTML, CSS and JavaScript)
  2. Responsive Web Integration
  3. Validation Test on Different Platform

Related Works

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